Managed Support

A fractional platform team on subscription — for companies that need Kubernetes kept healthy without a full-time SRE hire.

From $899 / month · four plans with a transparent checklist · month-to-month after onboarding

Who it is for

• Your only DevOps person left (or is drowning in product work)
• Cluster runs, but upgrades and incidents are reactive fire drills
• You finished a Launch or Health Check and want continuity

Four plans

Compare the full checklist by plan →

What’s typically included

Scope grows by plan — from automated health and security scans up to incident response and custom compliance work:

• Agreed monthly hours for changes, reviews, and advice (Standard+)
• Cluster upgrades and patch planning
• Incident help within the SLA window you choose (Pro+)
• Cost and reliability check-ins
• Async channel for operational questions (Standard+)

See every checklist item on the Support plans page.

What’s not included

Unlimited on-call, building brand-new product features, or owning your entire cloud account. Scope stays Kubernetes- and platform-adjacent unless we expand the SOW.

Engagement model

1. Onboarding (access, baselines, runbooks)
2. Monthly cadence + shared backlog against your plan checklist
3. Clear use of included hours; overage priced transparently
4. Exit anytime after the initial term — with a handoff package

Pricing note

From $899 / month for Base. Most small production footprints start on Standard ($1,699/mo). Multi-cluster fleets and compliance work are quoted as Premium. Many clients start with a Health Check so the support backlog is already prioritized.

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